Email comicvaultcontact@gmail.com. Tell us your sign-in email and, if you can, the app version (shown at the bottom of the Account tab in the latest version). We usually reply within 2 business days.
Take the book out of its bag, use bright, even light without glare, and shoot straight down so the whole cover fills the frame. Add the back cover and the optional interior photos for a more complete check.
No. If grading doesn't finish, the photo isn't a comic, or the app asks for a retake, the scan is given back automatically.
Subscriptions are handled by Google Play. Open the Play Store, tap your profile picture, then Payments & subscriptions → Subscriptions → Comic Vault → Cancel subscription. You keep your monthly scans until the end of the paid month.
Go to Account → Get more scans and tap Restore purchases. If they still don't appear, email us with your sign-in email and the Google Play order number (it starts with GPA).
On the sign-in screen, tap Forgot password? and we'll email you a code to set a new one. Check your spam folder if it doesn't arrive in a few minutes.
No. Grades and values are AI estimates, not professional grades or appraisals. For a certified grade, use a professional grading service.
See Delete your account.